Frequently Asked Questions

Relaxing over delicious tapas is an important part of visiting Rico Libre, and ensuring that you can do so safely is our top priority.

You will notice some changes to our services, but we’re committed to offering the same great menu and social atmosphere you have come to expect at Rico Libre.

Reservations
Please book online via our website or directly through OpenTable if you would like to dine. The details you use to book may be shared with NHS Test and Trace, if necessary.

Arrive promptly at your booking time – we're staggering bookings to avoid guests waiting in the entrance.

Please cancel your table and do not visit if you are feeling unwell, have any COVID-19 related symptoms or if you’re self-isolating as a precaution.

Safe + clean restaurant
Please sanitise your hands – complimentary sanitisers are located at the entrance and by the toilets for you to use throughout your visit.

All high usage surfaces (such as door handles and toilets) will be sanitised every 30 minutes.

Whilst social distancing is no longer required, we do kindly ask that you are respectful of other guests’ space.

Dining Experience
As face masks are no longer a legal requirement, the choice is yours as to whether you choose to wear one or not. When you are seated, look out for a card on your table which you can face one way up to tell us you’re happy for your server to not wear a mask, or the other way to request they do.

You’ll each be given your own sanitised cutlery, crockery, glassware.

When dining at Terraza (our Al Fresco area) the general area is under cover and heaters are in place, however, we recommend you bring a wooly jumper just in case.

Feedback
Your feedback matters, especially at this time. Please look out for an email the following day and let us know how we did.

You can make a booking via our website or via OpenTable.

Scroll up to the top of the page to book or click here to be taken to OpenTable.

Our Opening Times are as follows:

Thursday — Friday (16:00 — Late)
Saturday (15:00 — Late)
Sunday — Monday (Closed)

In line with the government guidance surrounding COVID-19, party sizes are currently limited to 6 (this includes children).

If you are happy for your group to be seated across multiple tables, you can book for parties of up to 20 directly through our website. For parties of 20+, please get in touch with us by clicking the chat icon in the bottom right-hand corner of your screen.

A non-refundable fee of £5 per person may be charged for late cancellations or no-shows, except for in circumstances of adverse weather.

Please get in touch with us if you wish to cancel.

A non-refundable fee of £5 per person may be charged for late cancellations or no-shows, except for in circumstances of adverse weather.

Please get in touch with us if you wish to cancel.

Bring your own bottle!

If there's a tipple you particularly enjoy, bring it along and we'll chill it, serve it and even provide you with glassware.

💡 Please note: if you're BYOB'ing, we charge a £4.00 corkage fee per person.

You betcha!

Our complimentary Wi-Fi can be accessed from your phone's settings by tapping 'kanteenguest' and following the prompts.

Gift cards can be purchased online by clicking here.

Our gift cards are redeemable on all days, except for special events, such as: Valentine's Day, Mother's Day, Father's Day, Halloween + Christmas.

If you want the fiesta to never end, follow our playlist on Spotify by clicking here.